Ratings & Reviews

Overall Rating

(90 reviews)
98.9% of customers recommend this property

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Resident Reviews

submitted by Lorraine P. - |Recommended: YesBest Place to Live — Wonderful property, wonderful apartment. Always feels like home. Terrific staff, always friendly, professional, and responsive. A most excellent experience.
submitted by Susan W. - |Recommended: YesMaintenance — I put in a maintenance request for the washer and my issue was fixed immediately. Calvin diagnosed the problem and fixed it within minutes. Thanks so much for the prompt service.
submitted by Stephanie C. - |Recommended: YesWe have lived here for 4 years now and have really loved it The maintenance is superb-they respond almost immediately to most concerns, even if not emergencies. The pool is lovely, mostly not crowded, and the water gets to very pleasant temps during the summer. The grounds are maintained nicely with a walking path that we use frequently in the nice weather. The gym and clubhouse are also nice and uncrowded. Of course, the 2 car garage is awesome and the garage has storage space. The apartments are a very easy and convenient drive to Lancaster city suburb shopping and dining, as well as Hershey and York. One of the things we have really appreciated here is the sound insulation of our home and the lack of being able to hear your neighbor at all. The staff is super friendly...the ladies at the office were even willing to feed our kittens in a pinch when we were out of town. We would DEFINITELY recommend Crest to anyone Great place to rent.
submitted by John L. - |Recommended: YesOverall the Crest is an Exceptional Property — Very enjoyable living at the Crest. Only complaint is that the kitchen sink and the plumbing fixtures in the kitchen and bathrooms need replacement plus the kitchen countertops and cabinets are dated and should be replaced.
submitted by Patricia Z. - |Recommended: YesNice,quiet,well kept — Same as above
submitted by Mary D. - |Recommended: YesMy Move In — My move in was a great experience. We chose this apartment for the availability.convenience, ease of moving in, and for the garage space. All the other apartments available for rent in the area would have been extremely difficult to move in because they would have had either a flight of stairs or elevator to use to bring in our belongings. That being said, this apartment complex suited our needs the most and the area is a really nice area to live in as well. We made a great choice
submitted by Rich T. - |Recommended: YesGreat Apartment — We are very happy with our new apartment at the Crest. We want to thank Cathy and Karen for their help from the first day we visited the Crest to the present. They have been encouraging and considerate throughout the entire moving process. We also want to thank the maintenance crew for taking care of some minor issues, they were quick to respond and were very efficient. We would highly recommend the Crest to anyone looking for a very nice apartment
submitted by Maura K. - |Recommended: YesFabulous and Homely — While I just moved in a few months ago, I have loved every minute here at the Crest at Elm Tree My apartment is amazing and incredibly comfortable. I am floored by the privacy I have here, even in a second-floor unit. I have never heard a peep from a neighbor I have yet to report a maintenance issue but I am sure that they will continue the high quality service just as the rest of my experience has been. I would recommend this complex to anyone
submitted by Thomas L. - |Recommended: YesTop quality people. — I love the way the walking paths flow through the property, up hills and a little downhill section too My apartment fits my needs with plenty of opportunities to move up to bigger unit with a different floor plan. The Crest has 27 buildings with 8 apartments per building
submitted by Tyler L. - |Recommended: YesGreat Maintenance Staff — I submitted a work order for my garbage disposal and they replaced it with a new one that day. The staff member was very friendly and efficient.
submitted by Marilyn J. - |Recommended: YesMaintenance Team is A — As always, my maintenance request was taken care of quickly with courtesy and professional quality. It doesn’t get better than this
submitted by Terry R. - |Recommended: YesNice quiet living space. — Very quiet living. Nice pool and exercise room. The proximity to the interstate is great.
submitted by Richard D. - |Recommended: YesWater Heater maintenance — Very quick response to fixing our water heater. Replaced heating core and now we have a lot of hot water. Great job guys.
submitted by Sharon A. - |Recommended: YesOutstanding Apartment Living — The Crest at Elm Tree Apartments offer carefree luxury apartment living. The entire Staff is professional and attentive. It is a pleasure to live here.
submitted by Ann K. - |Recommended: YesGoing Beyond.... — I asked Maintenance to replace 1 smoke detector battery, and they replaced all of them Wow Talk about going beyond... Thank you. Ann Keim 1401

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