Ratings & Reviews

Overall Rating

5
(85 reviews)
98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Sherry L. - |Recommended: YesTruly lives up to Resort Apartment Style Living — Of the MANY apartment properties I have lived in during my lifetime, The Crest at Elm Tree is superior 5 star rating across the board. I have never lived in a community with so many amenities. The friendliness, responsiveness and professionalism of the staff make you feel like family. The pride taken in caring for the upkeep of the grounds is amazing. It is truly a blessing to live here. The extremely quiet environment is like none I have experienced before. THANK YOU very much for making this look and feel like HOME
response from property -Sherry, Thanks for the great review. We appreciate you taking the time to post it. Let us know if there is anything you need in your apartment.
submitted by Dorcas B. - |Recommended: YesBEST PLACE IN AREA — Love living at The Crest It is the best apartment I have ever lived in. Would not even consider living in another one in the area
response from property -Thanks Dorcas, We appreciate the kind review!
submitted by Joshua K. - |Recommended: NoGreat apartment, terrible management. — Demand to speak to the head managers for any issues and ignore their attitudes. It's the only way things will get done. Even in writing the management will insult you and talk down to you. They have an infestation issues in a few of their units and it took 6 months to finally get an exterminator. Otherwise, the layout of the apartment is nice. It's quiet and comfortable living. Great pool even though it's only open for 3 months. Nice gym but requiring masks kinda defeats the purpose of going. When you're out of breath, it's impossible to workout with a mask. Way over-priced though. Especially for central PA. I will be moving to a 3 bedroom 2 bath, 3 year old apartment, in a better area for LESS than what I pay for a 1 bed 1 bath here.
submitted by Cheryl Z. - |Recommended: YesVery happy at the Crest, and we would highly recommend. — Left our home after 44 years cried for two months. If we didn't love the apartment so much, I'd still be crying. It's the best thing we ever did. The Crest is lovely, quiet, friendly, and when the office and or maintenance staff is needed, they are there for us. We are enjoying our apartment at the Crest and hope to be here for quite some time.
submitted by Tracey M. - |Recommended: YesProperty Review — I recently moved to The Crest May, 2020. I have been more than pleased with everything about this place. The maintenance staff is amazing and the property staff are always available to respond to requests. I would recommend this place to anyone.
submitted by Kristen M. - |Recommended: YesResident for 5 year and counting... — Living at The Crest has been a great experience overall for us- the maintenance staff is very responsive and you get notes or alerts for when your requests are taken care of. The beautiful pool is definitely our favorite part The office staff is also very responsive and helpful- even watering our flowers for us while we are out of town. Would definitely recommend living here
submitted by Ralph W. - |Recommended: YesCaring, dependable, professional, knowledgeable, timely, respectful, diverse, inclusive, trustworthy and fast — The Crest is a very nice place to live and enjoy life
response from property -Thanks Ralph!
submitted by Ronald D. - |Recommended: YesService — I’m very happy with quick response to my maintenance request. It was taken care of in no time.
submitted by Adam B. - |Recommended: YesComfortable Living — Care free community with excellent amenities. Friendly staff and neighbors. Any appliance issues we have had have been resolved immediately after submitting requests.
response from property -Adam, Thanks for your kind words.We are glad that you are happy.
submitted by Robert H. - |Recommended: YesGreat place to live — Staff is always so friendly and helpful. Maintenance staff is so awesome. They are very quick to respond and are very clean and professional. Only complaint would be how cold the vestibule area is.
response from property -Robert - We love our service techs - glad to hear you do to. Thanks for the review.
submitted by Lorraine P. - |Recommended: YesBest Place to Live — Wonderful property, wonderful apartment. Always feels like home. Terrific staff, always friendly, professional, and responsive. A most excellent experience.
submitted by Susan W. - |Recommended: YesMaintenance — I put in a maintenance request for the washer and my issue was fixed immediately. Calvin diagnosed the problem and fixed it within minutes. Thanks so much for the prompt service.
submitted by Stephanie C. - |Recommended: YesWe have lived here for 4 years now and have really loved it The maintenance is superb-they respond almost immediately to most concerns, even if not emergencies. The pool is lovely, mostly not crowded, and the water gets to very pleasant temps during the summer. The grounds are maintained nicely with a walking path that we use frequently in the nice weather. The gym and clubhouse are also nice and uncrowded. Of course, the 2 car garage is awesome and the garage has storage space. The apartments are a very easy and convenient drive to Lancaster city suburb shopping and dining, as well as Hershey and York. One of the things we have really appreciated here is the sound insulation of our home and the lack of being able to hear your neighbor at all. The staff is super friendly...the ladies at the office were even willing to feed our kittens in a pinch when we were out of town. We would DEFINITELY recommend Crest to anyone Great place to rent.
submitted by John L. - |Recommended: YesOverall the Crest is an Exceptional Property — Very enjoyable living at the Crest. Only complaint is that the kitchen sink and the plumbing fixtures in the kitchen and bathrooms need replacement plus the kitchen countertops and cabinets are dated and should be replaced.
submitted by Patricia Z. - |Recommended: YesNice,quiet,well kept — Same as above

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Crest at Elm Tree", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Crest at Elm Tree", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose