Satisfaction Guarantee
At The Crest at Elm Tree, we promise Living Excellence to our residents. Choosing an apartment is so much more than the features within the apartment. A big part of your satisfaction is the service and amenities that are included every day. It includes how your community is maintained, how the grounds are cared for, and especially how we respond to your service needs. Because your satisfaction is our highest priority, we back up our promise with our Satisfaction Guarantee. Our guarantee consists of the following:
  • First Day - Exceptional Move-in.

We won't just hand you the keys and collect the rent. If you arrive during regular business hours to move in, you'll be escorted to your new home by one of our professionals who will show you to your home and familiarize you with your apartment and its features. We’ll answer your questions and make sure you are happy with your apartment home. 
 
  •  First Month - 30 Day Apartment Guarantee*

If there is any issue with your new home in the first week, you may give us notice that you wish to move out within the first 30 days. Your deposit and rent will be refunded less rent for days spent there, damages and concession, if applicable.
 
  • Every Day you live here….

Maintenance Service Guarantee

You will recieve quick response, usually within 24 hrs. but guaranteed within 48 hours.
 

Pampered Lifestyle

Every day you live at the Crest at Elm Tree, will exemplify why we call it Resort-Style Living.  We go above and beyond in the way you are treated and help to make your life easier.  Package delivery, dry cleaning service, watering plants and pet sitting when you are away are just a few examples of the ways we are here for you!
 
*Some restrictions will apply. Please ask to see our written guarantee for the details.